🔹 WaterHealing.eu Terms & Conditions
Effective from September 17-2025
1: Introduction
These Terms & Conditions apply to the use of the WaterHealing.eu website and to all services, sessions, programs, digital products, and online communities offered under the WaterHealing brand by Tineke (MJJ) Rensen.
WaterHealing.eu is a brand name of PowerEvents, registered at the Chamber of Commerce in the
Netherlands under number 54531381, and registered for VAT in the European Union.
By accessing this website, joining a program or community, booking a session, or purchasing a
product, you agree to be bound by these Terms & Conditions. If you do not agree, you should not
use this website or engage with the services.
2. Definitions
For the purpose of these Terms & Conditions:
- “Company” means WaterHealing.eu (Tineke MJJ Rensen), a brand name of PowerEvents,
registered at the Chamber of Commerce in the Netherlands under number 54531381, and registered for VAT in the European Union. - “Website” means the WaterHealing.eu website and any related pages or content.
- “Services” means all sessions, programs, guidance, and community offerings provided by the Company.
- “Sessions” means individual or group water healing sessions, whether in person (e.g., pool
work) or online. - “Programs” means structured offerings such as masterclasses, coaching containers, or online trainings.
- “Digital Products” means downloadable or online materials, including PDFs, journals, audio guides, and replays.
- “Community” means online groups or spaces facilitated by the Company, such as the WhatsApp Water Consciousness Community.
- “Retreats” means group travel and immersion experiences. Please note: separate Terms & Conditions apply to retreats.
- “Client” or “You” means any person who visits the website, books a service, or purchases a
product.
3. Scope of Agreement
These Terms & Conditions govern all use of the Website and all Services, Sessions, Programs, Digital Products, and Communities offered by the Company.
By engaging with any of these, you acknowledge that:
- These Terms & Conditions form the entire agreement between you and the Company.
- They apply regardless of whether Services are delivered online, in person, or through thirdparty platforms (such as WhatsApp or Zoom).
- Separate Terms & Conditions apply to Retreats and must be agreed to at the time of booking a Retreat.
If any part of these Terms & Conditions is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
4. Programs & Sessions
4.1 Booking
Programs and Sessions are booked directly through the Website, via payment links, during calls, or by personal agreement with the Company. A booking is confirmed only after payment has been received.
4.2 Payments
All payments must be made in advance unless otherwise agreed in writing. Payments may be made via secure third-party providers, credit card, bank transfer, or other methods offered by the
Company.
If the Company offers an installment plan, the Client agrees to pay all instalments in full. Entering into an installment plan does not cancel the Client’s obligation to pay the total program fee.
In certain cases, the Company may require a down payment to secure a booking. Unless otherwise
stated in writing, all down payments are non-refundable.
4.3 Cancellations by the Client
- For 1:1 Sessions: cancellations made more than 48 hours before the scheduled time may be rescheduled once without additional cost.
- Cancellations made less than 48 hours before the scheduled time will be charged in full.
- For group Programs: all payments are non-refundable once the booking is confirmed. By enrolling, the Client commits to paying the full program fee, even if payment is made in
installments or the Client does not complete the Program.
4.4 Cancellations by the Company
In the rare case that the Company must cancel or reschedule, Clients will be offered an alternative
date, program credit, or a full refund.
4.5 Results
All Programs and Sessions are intended to support personal growth, clarity, and flow. The Company does not guarantee specific outcomes, as results depend on the Client’s own participation and circumstances.
4.6 Withdrawal Rights (EU Consumers)
“EU consumers have a statutory right to withdraw from a service contract within 14 days of
purchase, starting the day after the purchase is confirmed. If a Service is scheduled to begin after this period, the right of withdrawal will expire before the Service starts.
If you request that a Service begins within the 14-day withdrawal period, you give your explicit consent to start performance early. You acknowledge that once the Service has been fully performed you lose your statutory right of withdrawal. If you withdraw after performance has begun, you will be charged proportionally for the part already delivered.”
5. Digital Products
5.1 Access and Delivery
Upon successful payment, the Client will receive access to the purchased Digital Product, either by direct download link, email, or through an online platform.
5.2 Payments
All Digital Products must be paid in full at the time of purchase. Payments are processed securely via third-party payment providers, credit card, bank transfer, or other methods offered by the Company.
5.3 Refunds
Due to the immediate and intangible nature of Digital Products, all sales are final. No refunds or cancellations are possible once a purchase has been completed.
5.4 Personal Use
Digital Products are provided for the Client’s personal use only. They may not be copied, distributed, resold, or shared with third parties without the Company’s prior written consent.
5.5 Access Period
Unless otherwise stated, access to Digital Products is provided for the Client’s personal lifetime use.
The Company reserves the right to change delivery methods (e.g., from download to online access) if necessary to maintain access.
5.6 Withdrawal Rights (EU Consumers)
“EU consumers have a statutory right to withdraw from a digital content contract within 14 days of
purchase, starting the day after the purchase is confirmed.
By requesting immediate access to Digital Content, you give your explicit consent to start delivery
within this period and acknowledge that you lose your statutory right of withdrawal once delivery
has begun. All sales of Digital Products are therefore final after delivery has started.”
6. Communities
6.1 Access
The Company may provide access to online communities, such as the Water Consciousness
WhatsApp community or private program groups. Access is granted only to Clients who have registered or purchased the related Service.
6.2 Conduct
The Client agrees to participate respectfully and not to post offensive, harmful, or promotional
material. The Company reserves the right to remove any Client from a Community at its sole
discretion without refund if these guidelines are violated.
6.3 Confidentiality
The Client acknowledges that while Communities may feel private, they are hosted on third-party
platforms. The Company cannot guarantee confidentiality of information shared within these spaces and is not responsible for actions of other participants.
6.4 Content Shared by Participants
The Company is not responsible for the accuracy, reliability, or consequences of advice, opinions,
or information shared by other participants in a Community. Any reliance on such content is at the Client’s own risk.
6.5 Availability
The Company reserves the right to change, limit, or discontinue a Community at any time. Access
to a Community is not guaranteed to be permanent and may be tied to the duration of the related
Program or Service.
7. Retreats
7.1 Separate Terms
All Retreats are subject to separate Terms & Conditions specific to travel, accommodation, cancellations, and participant responsibilities. These must be agreed to at the time of booking a Retreat.
7.2 Payments
Retreat payments are due as outlined in the separate Retreat Terms & Conditions. Unless otherwise stated, down payments are non-refundable and installment plans (if offered) must be paid in full.
7.3 Responsibility
The Client is responsible for arranging any necessary travel documents, insurance, medical
clearances, or vaccinations required for attending a Retreat. The Company is not liable for issues arising from missing documents, denied entry, or personal circumstances that prevent attendance.
7.4 Force Majeure
In cases of events beyond the Company’s reasonable control (such as illness, pandemics, natural disasters, or travel restrictions), the separate Retreat Terms & Conditions will apply.
8. Liability & Disclaimer
8.1 Nature of Services
The Company provides Services intended for personal growth, self-reflection, and energetic
healing. They are not medical, psychological, or financial advice, and should not be treated as a substitute for professional care.
8.2 Personal Responsibility
The Client remains fully responsible for their own health, wellbeing, decisions, and actions before, during, and after participating in any Service.
8.3 Limitation of Liability
To the maximum extent permitted by law, the Company is not liable for any direct, indirect, incidental, or consequential damages that may result from participation in the Services, including
but not limited to physical, emotional, or financial outcomes.
8.4 External Links and Third Parties
The Website or Services may reference external links, tools, or third-party platforms (such as WhatsApp, Zoom, or payment providers). The Company is not responsible for the content, functionality, or reliability of these third-party services.
8.5 Assumption of Risk (Water-Based Activities)
Some Services take place in or around water. The Client must disclose in advance whether they are able to swim and must inform the Company of any relevant medical conditions that could affect their participation. If the Client cannot swim, it is their responsibility to arrange appropriate safety measures or protection before participating. By booking, the Client acknowledges and accepts all risks associated with water-based activities, and agrees that the Company is not liable for accidents, injuries, or incidents arising from such participation.
9. Intellectual Property
9.1 Ownership
All content provided by the Company — including but not limited to text, images, videos, audios, PDFs, rituals, activations, meditations, and training materials — remains the intellectual property of the Company.
9.2 License of Use
Clients are granted a personal, non-transferable license to use materials for their own learning and
practice. They may not copy, reproduce, distribute, sell, or publicly share any of the Company’s content or materials without prior written consent.
Clients are welcome to share their own personal experiences, insights, and learnings from Programs on social media or elsewhere, provided they do not reproduce or distribute the Company’s materials in doing so.
9.3 Non-Commercial Use
The Client may not use the Company’s materials, methods, or practices to create, promote, or
deliver their own paid services, programs, or trainings, unless explicitly agreed in writing.
9.4 Recordings
If live sessions are recorded, the Company will inform participants in advance. Recordings remain the property of the Company and may be used for educational or promotional purposes, unless the Client explicitly requests in writing not to appear.
9.5 Trademarks and Brand
The names WaterHealing, WaterHealing.eu, and related branding are trademarks of the Company
and may not be used without permission.
10. Privacy & Data Protection
10.1 Data Collection
The Company collects only the personal data necessary to provide Services and comply with legal requirements. This may include name, email address, phone number, billing address, and, where
applicable, VAT number and payment details.
10.2 Use of Data
Personal data is used solely for delivering the purchased Services, processing payments, and maintaining communication with the Client. Data is never sold to third parties. For details on how personal data is handled, Clients are referred to the Company’s full Privacy Policy available on the Website.
10.3 Third-Party Services
The Company may use third-party tools such as payment providers, scheduling platforms,
WhatsApp, Zoom, or email marketing services. These providers have their own privacy policies, and the Company is not responsible for how they handle data.
10.4 Data Retention
Personal data is retained only as long as necessary to fulfill the Services or as required by law (e.g.,
financial administration).
10.5 Client Rights
In accordance with GDPR, Clients may request access to, correction of, or deletion of their personal data at any time by contacting the Company.
10.6 Emails and Newsletters
The Client will only receive newsletters, marketing emails, or promotional updates if they have
actively subscribed or opted in. Clients may unsubscribe at any time using the link provided in each email.
10.7 Security
The Company takes reasonable steps to protect personal data from unauthorized access, loss, or
misuse. However, no system can guarantee absolute security.
10.8 GDPR Compliance
The Company complies with the EU General Data Protection Regulation (GDPR) and processes
personal data in accordance with these standards.
11. Force Majeure
The Company is not liable for any delay or failure to perform obligations under these Terms & Conditions if such delay or failure results from circumstances beyond its reasonable control. This
includes, but is not limited to, illness, accidents, natural disasters, extraordinary events, strikes, war, government restrictions, epidemics, pandemics, transportation delays, power or internet outages, or restrictions on travel or gatherings.
In such cases, the Company will make reasonable efforts to continue or reschedule the Services at a later time. Clients are not entitled to refunds or compensation where non-performance is caused by Force Majeure.
12. Governing Law & Disputes
12.1 Applicable Law
These Terms & Conditions are governed by the laws of the Netherlands. These Terms & Conditions
apply under Dutch law regardless of the Client’s country of residence or participation.
12.2 Disputes
Any disputes arising out of or in connection with these Terms & Conditions, the Website, or the Services will first be addressed through good-faith negotiation between the Client and the Company. If no resolution can be reached, disputes will be submitted to the competent court in the Netherlands.
13. Client Responsibility
13.1 Scope of Services
The Services offered by the Company may include professional advice, guidance, and training in
areas such as entrepreneurship, leadership, and personal development. However, they are not medical, psychological, psychiatric, or therapeutic treatment, and should not be relied upon as such.
The Client remains solely responsible for their own decisions, actions, and outcomes in business
and in life. While the Company provides advice and guidance to the best of its expertise, it does not guarantee specific results, financial performance, or personal outcomes. Business or financial advice provided by the Company is intended as general guidance only and does not constitute regulated financial, tax, or legal advice. Clients remain responsible for seeking independent professional advice before making business, financial, or legal decisions.
13.2 Disclosure of Relevant Conditions
Clients must disclose any physical, medical, psychological, or other conditions that could affect
participation in Services, including but not limited to conditions affecting participation in waterbased activities. Failure to disclose such information may affect the Client’s eligibility to participate and may affect the Company’s liability.
13.3 Suitability
Not all Services are suitable for all people. It is the Client’s responsibility to consider whether a Service is appropriate for them. If in doubt, the Client should consult a medical or other qualified professional prior to participation.
13.4 Respect for Diversity
Clients must act respectfully toward other participants, facilitators, and Company staff. Harassment, discrimination, hate speech, or religious preaching or recruitment is prohibited. The Company reserves the right to remove any Client from Services or Communities for breach of these standards, without refund.
13.5 Consent to Spiritual Content
Clients acknowledge and consent that Services may include spiritual, energetic, or vibrational practices. Participation is voluntary. By booking, the Client consents to engage with the spiritual elements of the Services and accepts any personal outcomes as their responsibility.
13.6 Age Requirement
Clients must be at least 18 years of age to book or participate in any Services. By booking, the Client confirms that they meet this age requirement.
13.7 Insurance
Clients are solely responsible for ensuring they have adequate personal, travel, or health insurance
to cover their participation in Services, including water-based activities and international retreats.
14. Payment & Pricing
14.1 Currency and Taxes
Unless otherwise stated, all prices are listed in euros (EUR). Prices may be subject to local taxes,
VAT, or other charges as required by law; such taxes will be added where applicable.
14.2 Invoicing
The Company will issue invoices where required, including all legally required details such as Chamber of Commerce registration number and VAT number (if applicable).
14.3 Price Changes
The Company reserves the right to change prices for Services, Programs, or Products at any time. Price changes do not affect bookings or purchases that have already been confirmed and paid.
14.4 Chargebacks and Payment Disputes
The Client is not entitled to refunds except where explicitly stated in these Terms & Conditions. By
entering into a purchase, the Client commits to completing all agreed payments. The Client agrees not to initiate chargebacks or payment disputes. Any attempt to do so will be considered a breach of these Terms & Conditions, and the Company reserves the right to pursue collection and recovery of fees, including legal costs.
14.5 Outstanding Payments
If a Client fails to pay any due amount, the Company may suspend access to Services, withhold deliverables, or pursue collection actions. The Client is responsible for any collection costs and reasonable legal fees incurred by the Company in recovering unpaid amounts.
15. Changes to Terms
The Company reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes will take effect immediately upon being published on the Website, unless stated
otherwise. An updated version will always show the date of the most recent revision at the top of
the document.
Changes apply going forward. Any prior agreements, bookings, or purchases remain governed by the Terms & Conditions in effect at the time of confirmation.
It is the Client’s responsibility to review the Terms & Conditions regularly. By continuing to use the Website, Services, or Programs after changes have been published, the Client agrees to be bound by the updated Terms & Conditions.
If you have any questions about these Terms & Conditions, please contact the Company at:
Email: info@tinekerensen.nl
Website: https://www.waterhealing.eu
17. Severability
If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.